Return & Refund Policy
Thanks for shopping at Ormus Elixir.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Lost or Missing Items
Once an item is shipped internationally we can no longer be held responsible for the receipt of your order. If items are lost in the mail, or seized by customs for any reason you must contact your local mail carrier to resolve the issue. No refunds will be issued for lost or missing items.
If you have any questions on how to return your item to us, contact us.
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Links to Other Websites
Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. Ormus Gold Elixir has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.
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